However, we haven’t just grown for the sake of growth. Our growth has been directed by focusing on the needs of the people we serve. Essentially, it has been a result of our ongoing strategic development on how we can help you grow while maintaining our level of excellence. Moreover, as a former health care provider, I am sensitive to the many challenges faced by owner/operators of dental practices. It was not that long ago that I was involved in marketing my own practice and managing my patients for practice growth. Although fun and rewarding, it was trying at times. From this perspective, our team is fully made aware that our processes to supply and support products must have the ability to assist you in optimizing your practice more comprehensively, either directly or indirectly. Operationally, we make certain our products, education, service, delivery, and technical support are first class. We also make sure that people who call us are greeted with a live voice because we believe that certain things are better left unchanged.

As you browse through this catalogue, you will get a glimpse of leading-edge products that can help foster growth in your practice. These products are brought to life by the spirited people who represent the heart of our company. An exceptional blend of openness to change, innovative thinking, effective products and enthusiastic, dedicated people, have been the formula for our success and growth. I once read that “the one-word secret to happiness”, in pretty much all things, “is growth”. It is true that there is satisfaction in growing but it is a much richer and rewarding experience when growth can be more collective and inclusive. Looking ahead, we are inspired to be a part of your growth and success. As always, we thank you for your trust in us and we sincerely appreciate your business.

Respectfully,

Christopher H. Chung, General Manager
Bisco Dental Products (Canada)